Emergencies do happen and when they do we are on the end of the phone or our local property manager can attend to site to resolve the problem.
This service operates 365 days of the year, because we understand you never plan to have water flooding through your ceiling on Christmas Day but it does happen and we will be there when it does.
When you call us out of hours you won’t be put through to a call centre. You get through to one of our team local to your area and we also hold a list of contractors who work 24 hours a day.
This service comes as standard for our fully managed lettings and in our silver and gold block management packages.